A hosted word is each word in your base language texts and in every translation.

• Each language counts separately.

• Example: the key signin.button has the base text "Sign in" (2 words). In German "Anmelden" (1 word). In total, this key uses 3 hosted words.

• Using branches? Each key counts only once across all branches. For each translation, the longest version counts. If a branch has a longer text than main, the branch version is counted.

A key is the unique identifier of one text element in your product. It holds the base language text and all its translations.

• One key per string ID.

• Examples: login.button, error.404.title, welcome_message.

• Keys are not a pricing metric in our current plans. You can create as many keys as you need. Plans are based on hosted words instead.

For machine translation providers such as Google Translate, AWS, and DeepL, one credit is approximately equal to one translated character.

For AI Translator and AI Playground, MT credits are calculated based on LLM token usage. You can view the calculation details in the Tolgee app. Learn more in our documentation.

On self-hosted instances, MT credits apply only when using translation providers supplied by Tolgee. You can always use your own API keys for AI translators or standard machine translation providers.

MT credit usage is minimal for most projects, so it rarely has a noticeable impact on your bill.

Seats are the number of team members who can access your projects. For legacy plans, there is a limit per number of seats and extra seats are billed on pay-as-you-go. Current plans have unlimited seats. If you want to get unlimited seats on a legacy plan, migrate to a new plan.

AI customization allows you to specify your custom prompt and also project description and language level notes, so you get better results from the Tolgee AI Translator.

Content Delivery allows you to set up an automated export to a reliable Cloud storage. You can use this storage to load translations directly to your application and therefore ensure that the translation fixes and updates will get to your users without the necessity to release a new version of your app.

In Optimise, Manage and Enterprise plans you can set multiple Content Delivery configurations, which is useful, if you need different formats for different use cases.

Custom storage allows you to configure a custom place where the localization files will be deployed. This storage can be configured per project. Currently, we support AWS S3 buckets and Azure blob storage.

Tasks are used to organize work, assign people to specific translations and track the progress. You can also generate detailed reports.

Absolutely! When you sign up for Tolgee, you will automatically receive our Free plan, which is limited by the number of hosted words, seats and MT credits.

Word-based plans come in tiers, and auto-upgrade is on by default. If you add or import content that takes you past your tier's word limit, Tolgee lets the change through.

About 24 hours later, you get an email saying your subscription will move to the higher tier. The upgrade itself happens at the end of your current monthly billing period, and Tolgee decides it based on your word count at that moment. So if you delete content and get back under your limit before then, nothing changes.

On monthly billing, the new tier's price applies from your next renewal, with no mid-month charge. On yearly billing, the upgrade is applied at the end of the month and the price difference is prorated. Word limits have no pay-as-you-go overage; the only way past them is moving to a higher tier.

If you pay for the service annually, you may still be charged every month if you exceed the limits of your plan.

No. If you are using a legacy plan, you can continue to use it.

This also applies to legacy-free plans.